Privacy Policy

Schneider Plumbing, Heating & Air Conditioning (“Schneider,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to schneiderplumbingandhvac.com and any related forms, phone calls, and text messages connected to our services.

Schneider Plumbing, Heating & Air Conditioning is located at:

989 C Avenue E
Seymour, IN 47274
United States

By using this website or contacting us, you agree to the collection and use of information as described in this policy. If you do not agree with these terms, please do not use our website.

Information We Collect

Information You Provide to Us

We collect information you give us directly when you interact with our business, including when you:

• Fill out a contact form or request a quote on our website
• Call, text, or email our office to schedule or discuss service
• Sign up for a service agreement or membership plan
• Leave a comment on our website (if commenting is enabled)
• Communicate with us on social media

This may include your name, phone number, email address, mailing or service address, and any details you share about the plumbing or HVAC service you need.

Information Collected Automatically

When you visit our website, certain information is collected automatically, including your IP address, browser type and version, device type, pages viewed, and the date and time of your visit. We use this information, along with cookies and similar tracking technologies, to understand how visitors use our site and to improve its performance.

Our website may use tools such as Google Analytics to measure website traffic, Google Ads and Meta (Facebook) advertising tools to measure the performance of our ads, and call tracking software that assigns a unique phone number to track which marketing efforts generate phone calls. If a call tracking number is used, calls placed to that number may be recorded for quality assurance and marketing measurement purposes, consistent with applicable law.

Comments

If our website allows comments and you leave one, we collect the data shown in the comment form along with your IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (called a hash) may be shared with the Gravatar service to check whether you use it. The Gravatar service’s privacy policy is available at automattic.com/privacy. After a comment is approved, your profile picture is visible to the public alongside your comment.

Media

If you upload images to our website, you should avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website can download and extract location data from any images posted on the site.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in a cookie for your convenience so you do not have to re-enter that information the next time you comment. These cookies last for one year.

If you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, additional cookies save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes your login cookies.

How We Use Your Information

We use the information we collect to:

• Respond to service requests, quotes, and questions
• Schedule and manage appointments, service agreements, and repairs
• Send appointment confirmations, reminders, and service-related updates
• Improve our website, services, and customer experience
• Measure the performance of our marketing and advertising
• Comply with legal obligations and protect the security of our business and customers

We do not sell your personal information to third parties.

Embedded Content From Other Websites

Pages on this website may include embedded content, such as videos, maps, or reviews. Embedded content behaves in the exact same way as if you had visited the other website directly. These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Who We Share Your Information With

We may share information with:

• Service providers who help us operate our business, such as our website host, scheduling software, payment processors, marketing partners, and call tracking or analytics providers
• Legal and safety authorities when required by law, subpoena, or to protect the rights, property, or safety of Schneider, our customers, or others

If you request a password reset on our website, your IP address will be included in the reset email. We require the vendors and partners we work with to handle your information responsibly and only for the purposes we authorize.

How Long We Retain Your Information

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue. Customer and service records are generally retained for as long as needed to provide service, maintain accurate business records, and meet legal, tax, or warranty obligations.

Your Privacy Choices and Rights

You have the following choices regarding your information:

• Marketing communications: You can ask to be removed from our email or text marketing lists at any time by contacting us or using the unsubscribe link included in our messages.
• Cookies: Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of our website function.
• Access, correction, or deletion: If you have an account on our site or have left comments, you can request an exported copy of the personal data we hold about you, or ask us to correct or delete it, subject to any information we are required to keep for legal, tax, or administrative purposes.
• Do Not Call: If you no longer wish to receive calls from us, let us know and we will update our records accordingly.

To exercise any of these choices, contact us or call (812) 522-2070.

Children’s Privacy

Our website and services are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Security

We use reasonable administrative and technical safeguards to help protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised effective date.

Effective date: [insert date this policy is published]

Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us:

Schneider Plumbing, Heating & Air Conditioning
989 C Avenue E
Seymour, IN 47274
Phone: (812) 522-2070
Contact form